Frequently Asked Questions

Leasing Information

What makes your community unique?

At Glenmoor Oaks, we celebrate resort-style living. Nestled in Moseley, VA, away from the hustle and bustle of everyday life, we create a sanctuary for our residents. Living the Magnolia Green lifestyle includes community amenities at your doorstep, combined with residential services designed to make life more enjoyable.

What types of tours are offered?

At Glenmoor Oaks, we offer both in-person and virtual tours of our luxury apartment homes. Prospective residents are also welcome to stop by for walk-in tours, though we recommend scheduling an appointment for the most seamless leasing experience.

What lease terms are available?

Glenmoor Oaks offers flexible lease terms from 6 to 18 months for our luxury apartment homes in Moseley, VA, giving residents a variety of options to fit their lifestyle and moving timeline.

How do I apply?

At Glenmoor Oaks, click the “Apply Now” button in the top right corner of our website to browse floor plans. Select your desired floor plan and enter your desired move-in date. Select which apartment you would like and your desired lease length. Click “Continue,” and you will be prompted to enter your email and begin the application process.

What are the application and move-in fees?

At Glenmoor Oaks, an application fee may apply for each individual applicant. All residents 18 or older must complete an application. For the most current fee information, please contact our leasing team, use the online chatbot, or generate a personalized quote on our website.

What are the monthly fees in addition to rent?

At Glenmoor Oaks, to ensure accurate information, please speak with one of our agents, use the online chatbot, or generate a free quote on our website.

What utilities do residents need to set up?

At Glenmoor Oaks, residents must set up electric service with Dominion Energy and gas service with Columbia Gas prior to move-in. Water is individually metered and conveniently billed through the resident portal, so no separate account is needed. Internet service is the responsibility of the resident.

Is renters' insurance required?

At Glenmoor Oaks, yes. Residents must maintain an active renters' insurance policy. If one is not provided, a liability-only policy will be added as a monthly charge — note this does not cover personal belongings. Submitting policy information before move-in also avoids an additional mitigated risk fee.

When is rent due and how can I pay?

At Glenmoor Oaks, rent is due on the 1st of each month, including holidays and weekends, with a grace period through the 5th. Late charges apply beginning on the 5th. Payment options include the online resident portal (debit, credit, or bank account).

Do you accept Section 8 / Housing Choice Vouchers?

At Glenmoor Oaks, we provide housing opportunities to all prospective residents who meet our resident screening criteria, regardless of their source of funds.

What are the credit and income qualifications?

At Glenmoor Oaks, the combined gross household income must be at least 3 times the monthly rent, with valid proof of income required. Credit history, score, and background screening are also evaluated. We encourage everyone to apply. Please contact our leasing team for more detailed information.

What happens if a roommate does not qualify?

At Glenmoor Oaks, the roommate won't be approved to lease or live on-site, so their application cannot move forward. However, you can still proceed with your own application and potentially secure the apartment independently.

Can I break my lease if I receive a job transfer?

Yes, at Glenmoor Oaks, a lease buyout option may be available for residents who need to end their lease early. A written notice is required, and lease termination fees may apply. Please contact our leasing team for current buyout terms and requirements.

Can I switch to a month-to-month lease after my first year?

At Glenmoor Oaks, leases automatically convert to a month-to-month lease at the end of the initial lease term unless you choose to renew or provide a 60-day written notice to move out. A month-to-month fee may apply. For current renewal options and lease details, please contact our leasing team.

Is there a guest policy?

Guests visiting our community may stay for up to 7 consecutive days. For longer stays, the guest must complete an application and be added to the lease as a resident at Glenmoor Oaks.

Do you offer furnished apartments?

Glenmoor Oaks does not offer furnished apartments in Moseley, VA.

Is subletting allowed?

No, at Glenmoor Oaks subletting is not permitted at this community.

Apartment Features

What are the starting prices for each floor plan?

At Glenmoor Oaks, to ensure accurate information, please speak with one of our agents, use the online chatbot, or generate a free quote on our website.

What floor plans are available?

Glenmoor Oaks offers thoughtfully designed one-, two-, and three-bedroom apartment homes with chef-inspired kitchens, extra storage closets, and spacious bedrooms with attached bathrooms. Select floor plans feature patios or balconies.

What appliances are included?

At Glenmoor Oaks, our apartment homes include a fully equipped kitchen with a refrigerator, stove, dishwasher, and microwave, plus an in-home washer and dryer for everyday convenience.

Are washers and dryers included?

Yes, at Glenmoor Oaks, each apartment home includes an in-home washer and dryer for added convenience.

What are the countertops and flooring like?

Our apartment homes feature light brown vinyl flooring, tan carpet in the bedrooms, black and white granite countertops, and brown cabinetry in the kitchen and bathrooms. The modern finishes at Glenmoor Oaks create a stylish, comfortable space designed for everyday living.

Do units have patios or balconies?

Yes, at Glenmoor Oaks, select apartment homes feature spacious patios or balconies.

Is there smart home or keyless entry technology?

No, at Glenmoor Oaks, keyless entry is not available.

Is there air conditioning?

Yes, at Glenmoor Oaks, all apartment homes include central heating and air conditioning for year-round comfort in Moseley, VA.

Community Amenities

What amenities does the community offer?

At Glenmoor Oaks, amenities include a freshwater pool with lounge chairs and tables, a 24/7 fitness center, a clubhouse with a coffee bar and lounge seating, a Bark Park, two outdoor grills, a mail area, and a package room in each building. At Glenmoor Oaks, residents also have access to Magnolia Green amenities, including an aquatic center, a tennis center, a kids’ splash pool, a junior Olympic pool with a water slide, a pickleball court, an adults-only lounge pool, a kids’ playground, and a basketball court.

What are the pool hours?

At Glenmoor Oaks, for resident safety, our pool is open daily from dawn to dusk.

Is the fitness center accessible 24/7?

Yes, residents have 24-hour access to the fitness center with secure key fob entry at Glenmoor Oaks.

Is there a dog park or pet washing station?

Yes, at Glenmoor Oaks, the community features a dog park.

Are EV charging stations available?

Yes, at Glenmoor Oaks, we do offer EV charging, please contact the management office for more details.

Is the community smoke-free?

Yes, Glenmoor Oaks maintains a strict no-smoking policy to promote a healthy environment for all residents.

Parking & Access

Is the community gated?

At Glenmoor Oaks, the community is not gated.

How does parking work?

Parking is available in front of each apartment home building at Glenmoor Oaks. Resident parking is offered on a first-come, first-served basis. For the most current details about parking options, please contact our leasing team.

Is guest parking available?

Yes, at Glenmoor Oaks, first-come, first-served parking is available throughout the community for both residents and guests.

Is motorcycle parking available?

Yes, at Glenmoor Oaks, first-come, first-served parking is available throughout the community for both cars and motorcycles.

Pets

Are pets allowed?

Yes, Glenmoor Oaks offers pet-friendly apartment homes in Moseley, VA, with up to two pets allowed per apartment and no weight restrictions. Breed and exotic animal restrictions apply, and all pets must be registered through PetScreening.com.

What are the pet fees?

At Glenmoor Oaks, a monthly pet rent and a one-time pet fee may apply for each pet. For the most current pet fee information, please contact our leasing team, use the online chatbot, or generate a personalized quote on our website.

General Community Information

How do I submit a maintenance request?

At Glenmoor Oaks, requests can be submitted through the online resident portal or by calling the leasing office. The team aims to respond within 48 hours, with on-call maintenance available on weekends.

How are packages handled?

At Glenmoor Oaks, packages are held in a resident-access-only package room located on the second floor of each building. Larger packages are encouraged to be delivered to residents’ front doors.

What schools serve this community?

Glenmoor Oaks is served by Moseley Elementary School for grades PK–5, Deep Creek Middle School for grades 6–8, and Cosby High School.

What are the leasing office hours?

Glenmoor Oaks in Moseley, VA, is open throughout the week, with hours that may vary by day or season. For the most current office hours, please contact our leasing team or visit our website.